Tele-Investigation Audit (TIA)
Buyers utilize Tele-Investigation Audit to prevent falling victim to fraudulent suppliers.
Buyers utilize Tele-Investigation Audit to prevent falling victim to fraudulent suppliers.
Tele-investigation Audit is done remotely, usually by a third-party professional inspection team. It helps you verify the manufacturer’s authenticity by checking company information, licenses, and certifications.
A tele-investigation service can check if the supplier has legal business documents. Otherwise, you may risk shipping delays and poor product quality. Moreover, a scam supplier or manufacturer may sell you inferior products or even cheat your money. Hence, hiring an expert tele-investigator gives you peace of mind when dealing with first-time suppliers.
Learn more from the Tele Investigation Audit Report Sample
A tele-investigator will need to interact with both supplier and customer. There are specific ways to reach the supplier and get all the required information. Below are some tools used by tele-investigators:
Phone calls are the most common and direct way of reaching the supplier. Tele-investigators will ask questions and obtain information through phone calls without traveling far. This verbal communication method is easier and faster, saving you more costs and time.
Tele-investigators may reach the supplier through email on behalf of the client. This communication tool is effective when sending or receiving formal messages or documents. But, the drawback is that the supplier or vendor may reply later than expected.
Tele-investigation also provides an online research service to review the supplier’s reputation. It includes researching social media, online shopping, and other review sites. They will identify the supplier’s trustworthiness so you can prevent being scammed by a fraudster.
Appointing a professional tele-investigation auditor is crucial for all companies. It ensures the extra safety of your product order. Let’s see why international companies need tele-investigation.
You might feel uncertain and worried when buying from a China supplier for the first time. It is when you need a tele-investigation service to check if the company exists.
The tele-investigator will examine if the supplier is legitimate. This inspection process blocks scammers or unethical suppliers from cheating your money.
If you’re from another country, you might have little to no knowledge of the China business culture. Poor English and unclear translations will cause miscommunications, confusion, and disagreement. You may think, do they really know what you want?
Appointing a tele-investigator will help solve communication issues and allow better negotiation. Your vendors could understand your requirements better to supply your need.
You might not understand the suppliers’ language, business culture, and etiquette. So, a professional tele-investigator will discuss with the supplier in their prime language.
These experienced investigators could also benefit you better with their knowledge of international trading. You could save hassles by preventing lengthy and costly trading processes.
A tele-investigator will assist you in completing commercial talks with your Chinese vendors. He could aid in achieving mutual understanding and decision. Hence, you will have a good partnership with your supplier.
a scam supplier or manufacturer may sell you inferior products or even cheat your money. Hence, hiring an expert tele-investigator gives you peace of mind when dealing with your suppliers.
During tele-investigation, tele-investigators will ask for the supplier’s general information. It includes
After the inspection, the tele-investigators will provide their comments and overview of the company. You could know the company better without needing an on-site visit to the companies.
Tele-investigator will scan and record the permit account of the supplier. The inspection report will also include the bank and registered company names.
Any future trading will be based on this verified bank information. You could prevent suppliers from cheating your money or those who request you to transfer to a different bank account.
Tele-investigator will conduct a site inspection to examine the working environment. He will also take site photos and provide them in the inspection report.
A professional tele-investigation company will generate a complete inspection report. It should include images of these inspection points:
Tele-investigator will ask for the company owner’s or general manager’s contact information. It includes phone numbers, email addresses, and fax.
This information enables easier communication in the future and is essential for the tele-inspection report.
The tele-investigator will need the company’s official documents from the supplier. For example, the business license, export license, and tax registration file are all basic legal documents. They will be listed in the tele-investigation report, giving you a more complete and informative report.
Next, the tele-investigation will be conducted using the internet to check the company’s credibility. Tele-investigator will identify the supplier’s location in Google Maps.
Besides, tele-investigators will check the registered number on the company’s business license. It can be done through the enterprise credit information publicity system.
The tele-investigator will ask the suppliers some questions depending on the type of business. Examples are questions related to the manufacturing process, like
Knowledge of China Inspection, Asia Inspection, Inspection Standards, Product
Testing, Compliance Certification, Quality Control Solutions, etc.
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Check out our quality inspection report samples for factory audit and product inspection in China & Asia.